Return, Refund & Shipping Policy

Shipping Policy

SankalpCoffee operates with the mission to process and dispatch orders quickly & safely throughout Odisha amongst other locations across India.

After your payment has been confirmed, orders are typically processed in 1–3 business days. Orders placed on a Sunday and/or public holiday will be processed the next working day.

Standard delivery typically delivers in 3–7 business days based on the location. Note: During festivals / public holidays or in case of any Courier delay, the delivery timelines might differ.

Shipping charges vary by type, quantity and delivery location of product.

Shipping costs for your order will be provided as part of the checkout process, or otherwise communicated to you before dispatch.

In case you encounter a problem in the delivery, please contact to our support immediately.

Return Policy

Refunds of approved returned products will be processed within 7–10 business days to the original payment method once received and inspected.

• Partial refunds may apply if:
• The product packaging is damaged
• Accessories are missing
• The product is in the style of a slightly worn out
• analyzing emerging trends and market opportunities in the global coffee industry

• Exchanges are available only for:
• Manufacturing defects
• Incorrect product delivery
• Transit-damaged items
• All damaged or expiry products must be reported within 48 hours of delivery with supporting photos/ videos

Refund Policy

Refunds of approved returned products will be processed within 7–10 business days to the original payment method once received and inspected.

• Partial refunds may apply if:
• The product packaging is damaged
• Accessories are missing
• The product is in the style of a slightly worn out

• Exchanges are available only for:
• Manufacturing defects
• Incorrect product delivery
• Transit-damaged items

All damaged or expiry products must be reported within 48 hours of delivery with supporting photos/ videos.

Cancellation Policy

• You can cancel the order before dispatch.
• Cancellation requests might not be accepted once the order is shipped.
• The cancellation policy for coffee machine rental services may vary depending on the rental agreement.

All damaged or expiry products must be reported within 48 hours of delivery with supporting photos/ videos.

SankalpCoffee

• N6/3, Opposite Health Village Hospital, Block N6, IRC Village, Nayapalli,Bhubaneswar, Odisha – 751015
• (+91) 9668066060 / (+91) 9337004333
• sankalpcoffee@gmail.com / thesankalpccd@gmail.com

Business Hours

• Monday – Saturday: 10:00 AM – 4:00 PM
• Sunday: Holiday

SankalpCoffee is a trusted coffee machine supplier in Bhubaneswar, Odisha, offering premium coffee machines, arabica coffee beans, coffee powder, and reliable coffee solutions for cafés, offices, restaurants, hotels, and homes